Order procedure
Delivery Procedure
At Aupsora, we aim to deliver your orders efficiently and safely to your doorstep across Bangladesh. Please review the following delivery process to know what to expect after placing your order.
📍 Delivery Coverage
We deliver across all regions of Bangladesh, including both urban and remote areas, using trusted third-party courier services.
💰 Delivery Charges
- Inside Dhaka City: BDT 80
- Outside Dhaka City: BDT 150
Delivery charges are collected with the final payment. In certain cases, we may request advance payment of the delivery fee via bKash.
🚚 Delivery Partners
We work with reliable third-party logistics partners including Pathao and SteadFast to ensure safe and on-time delivery.
⏳ Delivery Timeline
Orders are typically delivered within 2 to 4 business days after confirmation. Delivery time may vary depending on location and courier schedules.
📞 Delivery Communication
Once your order is handed over to our delivery partner, you will receive a confirmation via SMS or call. The delivery agent will contact you before attempting delivery. Please ensure your phone is active and reachable.
📦 Receiving Your Parcel
- Always inspect the parcel before accepting it.
- If there is a problem (wrong item, damaged product, missing items), report it immediately while the delivery agent is present.
- We cannot accept complaints once the delivery is completed and the agent has left.
💬 Questions or Help
For any delivery-related inquiries or updates, feel free to contact our support team:
- Email: aupsora3131@gmail.com
- Phone: 01738329912
Last updated: July 13, 2025