Terms of Service
Terms of Service

Terms of Service

These Terms of Service ("Terms") govern your use of the products and services offered by Aupsora. By placing an order or interacting with our platform, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

🛒 Orders & Payments

  • Orders must be placed through our authorized channels (website, social media, or contact number).
  • Partial payments may be requested for delivery charges via bKash.
  • Remaining payment must be made upon receiving the product.

🚚 Delivery

We use trusted third-party courier services such as Pathao and SteadFast. Estimated delivery time is 2–4 business days.

Delivery may be delayed due to circumstances beyond our control (e.g., weather, strikes, courier delay).

🔁 Returns & Refunds

  • Returns are only accepted for defective, damaged, or wrong products.
  • You must inform us at the time of delivery or immediately after opening the parcel.
  • Return shipping must be completed before any refund or replacement is processed.
  • Returns due to change of mind are accepted only if the item is unused; delivery charges will apply.

📸 Product Information

We strive to provide accurate images and videos of our products on our Facebook page. However, slight variations in color or packaging may occur due to photography or manufacturing updates.

🔐 User Conduct

You agree not to use our services for any unlawful or abusive purpose, including fraud, harassment, or misinformation. Violation of these Terms may result in cancellation of your order and restriction from future purchases.

📞 Contact & Support

For all order-related inquiries, issues, or support, please contact us:

📅 Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. The updated version will be available on our website. Continued use of our services constitutes your acceptance of the revised Terms.

Last updated: July 13, 2025